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Manager of the Year


to our SNA of Mass. Winner!


Charlene Campbell, Coolidge Elementary School, Shrewsbury

The elementary school that Charlene manages has the highest participation in the district. This speaks to the quality of the program she manages. She enthusiastically decorates the cafeteria for the enjoyment of the students, offers a very appealing meal set up, offers delicious and appealing foods to the students and has fostered a very respectful , friendly and welcoming environment for the students. 

Charlene has developed a very successful Breakfast Program at her cafeteria. In addition to offering what is on the menu she has identified student favorites for breakfast and offers those items. She sits with the student at breakfast and encourages them to make healthy choices and educates them about the importance and benefits of their choices. Students look forward to seeing her each day. She knows all the students by name and knows something personal and special about all of them. 

Charlene mentored an employee who wanted to become a cafeteria manager. She demonstrated and taught this employee the knowledge, skills, and professionalism required of this position. She was able to develop self- confidence in this employee about attaining this goal. She also instilled her passion and dedication to child nutrition. 

One of the staff became a manager at a future date because of the excellent mentoring she received. When new substitutes are hired they are assigned to train with this manager as she is a role model for a cafeteria manager. She has trained many new employees who have become stars in our operation. 

She attends as many SNA sponsored conferences as possible. She shares what she has learned with staff. She frequently brings back resources from conferences to share with the staff. She implements what she has learned at conferences at her cafeteria. She has maintained her certification for as long as she has been a manager and is very proud of this accomplishment. She has encouraged all employees to become members of SNA and to maintain their memberships 

Charlene has attended student council meetings yearly to educate students about the program, to solicit their feedback about the program so she can improve it, and to introduce herself to students to make them aware of who she is and her support of them and for their meal program . When a new breakfast program started at this school, she solicited the principal to market the program in her weekly email blast to parents. She regularly met with the principal and provided her with updates on the program and ways to help market the program. She has attended PTO meetings yearly to educate parents about the Meal Program, to solicit their feedback about the program so she can improve it, and to introduce herself to parents to make them aware of who she is and the support and resources she can offer them for their children. She has done an excellent job representing the Food Service department. She has shown the community what an important resource the Food Service is to the team. At these events she has developed relationships with and support from parents, school staff, school committee members and the superintendent.

The Manager of the Year award, in honor of Louise Sublette, recognizes school nutrition managers for the contributions they have made throughout their school nutrition career.


SNA celebrates members who work every day to ensure well-nourished students across the country are prepared for success!


Click here to see past award winners!


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